Protecting your privacy is important to us
Stanton Farm Supplies Ltd takes your privacy seriously. Because we gather certain types of information about our customers and our website users, we want you to understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it and how to correct or change it. At any time you have the right to enquire about our methods of data processing; to object to our methods of data processing; or even request that we stop. Any personal information provided to or gathered by Stanton Farm Supplies Ltd is controlled by Stanton Farm Supplies Ltd, whose company registration number is 4900207.
How and why do we collect information about you?
We collect personal information in various ways, such as face to face interaction, telephone or email correspondence, and through visits to our website. In order to process an order from you we will always ask you for your contact information (name, address, telephone number or email address) . You have a choice whether to provide us with this information, however please note: everything we collect is a necessity for us to fulfil an order. All information provided to us will be treated as confidential and we will not use your data except to fulfil a request you make when disclosing those details, or to send you new information about our products, services and promotions via our monthly newsletter. We will not abuse your trust by sharing your data with any third parties without your consent. Our use of your personal data will at all times be in accordance with applicable data protection laws, ie, the new GDPR EU Data Protection Regulation 2016/679. This means that through our desire to fulfil a business request with you we will take into consideration consent (please see the chapter on consent) and legitimate interests (we make a judgement as to whether it is a necessity to process your personal information in certain ways and where it is the case we balance the rights and interests of all parties concerned to ensure all individuals are protected).
With regards to our website we will only use this information for the following purposes: To keep in contact with you during a purchase transaction; to understand your needs as a customer on our site; and for analysis in relation to user friendliness of our site and for developmental purposes in improving site visibility.
We may collect information about your preferences both when you tell us what these are and by analysis of site traffic, including the use of IP addresses. For further information, see ‘IP Addresses’ below.
Should you wish to contact us for any reason regarding our policies on information processing or our GDPR standards please email our Data Controller on [email protected] or you can contact us via post to our registered address: Unit 1 Cleersview Farm, Somerton Hill, Somerton, Somerset, TA11 6AD.
How do we handle consent?
We rely on our customers to enter into a consenting business transaction when we are organising deliveries and collect customers’ contact information under this implied consent out of necessity for the job. No record of such consent can be obtained due to the nature of our business. The same is relevant for our website customers. Under the new GDPR regulations we will be informing our existing customers that they can request for us to remove their contact details from our records so that we can no longer do business with them should they feel it necessary. We will maintain any records of data removal requests and will ensure that contact is immediately ceased where such consent is withdrawn. Although please note, a data removal request will only be processed once any outstanding accounts have been settled and relevant debts cleared. Should we require any personal data from our customers other then their contact details then under the new GDPR regulations active consent shall be obtained and a record of such consent will be retained on file.
We are now in the process of obtaining consent from our Suppliers to ensure that the chain of business we provide has our customers best interests at heart from beginning to end. This is to provide accountability for our suppliers when suppliers are involved in a transaction and to make certain that our suppliers take data protection as seriously as we do and that they have taken the necessary steps within their own businesses to become ready for the new GDPR changes. We will never sell, transfer or disclose your information for commercial gain or for any purpose outside of that necessary to run our business and provide you with our services.
How do we Protect your Data?
The protection of our customers’ data is important to us, therefore we have appropriate technical measures in place to achieve this. This includes encrypted access to our working systems, using secure and regularly updated passwords, using a secure HTTPS on our website, and using up to date anti -virus and malware protection programs on our devices. We do not accept responsibility for guarding against third party data interception or for security risks during electronic data transmission.
We do not process any bank transfers or card payment details via our website – only via an established third party provider.
When you visit our website, we store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.
Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question, and if you are using Facebook we recommend you update your personal privacy settings on your own account to ensure your safety on other pages and sites.
What if you think we have incorrect information, or you would like a copy of the information we hold about you?
Under the new GDPR EU Data Protection Regulation 2016/679 we cannot urge you enough to get in contact with us if you have any queries or complaints about how we handle your personal data. You may request details of personal information that Stanton Farm Supplies Ltd may hold and we will endeavour to respond to you within 1 month and will work hard to resolve your request. Please be in contact with our Data Controller via email [email protected] or via post to our registered address: Unit 1 Cleersview Farm, Somerton Hill, Somerton, Somerset, TA11 6AD.